Illustration graphic of a worker working to troubleshoot an issue for clientTroubleshooting is not so much a task as it is a problem-solving process used to investigate and evaluate complex machinery or systems that are under performing or not functioning.

Our troubleshooting personnel are NFPA 70E qualified and possess the process industry skills and experience necessary to perform distribution or automation equipment assessments to help clients achieve their production goals.

Illustration graphic of a worker assessing a food conveyor issueTroubleshooting often necessitates working on or near energized electrical equipment, and as such, requires a greater degree of planning, more sophisticated PPE and a higher level of trade skills than does traditional capital construction or planned outages. Implementing corrective action may or may not involve facility shutdown or energy isolation to restore an automated process to peak performance.

Troubleshooting adheres to a logical, systematic, and documented search for the source of a malfunction, and “leaves-no-stone-unturned”, to identify or solve the challenge. Determining the most likely cause of power distribution or facility automation challenges involves an organized process of elimination - includes investigating power problems from source to load, and automation problems from instrument to software and back to valve or motor.